Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Recently Published
In this Advisor, we introduce the potential ethical issues in Industry 4.0 and look at these from two aspects: (1) ethical issues related to data and (2) ethical issues related to systems, technology products, and services.
The most sought-after technologies that surveyed organizations are interested in adopting to support their CX initiatives are customer analytics and customer behavioral modeling. Our research also finds considerable interest from responding organizations in using personalization to target content and promotions by audience.
The cognitive enterprise offers a business-driven vision for organizations where technology is merely a means to an end. This Advisor explores some common scenarios that manifest within a cognitive enterprise.
This edition of The Cutter Edge discusses how architecture should no longer aim to provide robust, detailed frameworks for mandated solutions and componentry but instead should focus on strong general design principles.and provide guardrails for security, scalability, availability, etc. It also reveals the factors hindering CX management inititatives, according to a recent Cutter survey.
Currently, organizational interest in adopting game design and gaming techniques to support customer experience (CX) initiatives is limited; however, the concepts are quite applicable to CX practices.
In Part IX of this Executive Update series on statistical project manangement, we return to the eight volatility metrics to see how we can assign them to project managers, object types, objects, phases, and other levels of analysis.
In Part V of this Executive Update series, we examine the various leading CX technologies organizations are interested in adopting.
The right team is key to crafting software systems capable of supporting innovation. Software delivery talent, however, is extremely difficult to find for a multitude of reasons, which we explore in this Advisor.