Strategic advice to leverage new technologies

Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.

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Insight

Data architecture as currently practiced is beset with a range of problems, many of which are described in a recent issue of Cutter Business Technology Journal — as are some solutions to some of the problems. However, I contend that we need to return to basics in decision making and ask how decisions are actually made by people and in organizations.

From the need for more tech­nology regulation to what technologies will be most transformative, from guidelines for keeping our data safe to minimizing the profusion of misinformation — we are sure you’ll find value in the observations in this issue of Cutter Business Technology Journal. We trust that they’ll give you the foresight to proceed with optimism, yet vigilance, into this new decade.

With all that is new and changing before our eyes, we asked the Cutter Consortium team of experts to weigh in on the technologies, strategies, and business models that will have the most relevance this year and beyond.

With a systematic way to assess, design, measure, implement, and effec­tively manage data, leaders increase the chances of maximizing the true potential of AI/ML, while meeting the needs of regulators.

Helen Pukszta brings us up to speed on the trends shaping drone usage. She foresees more enactment of regulations and new opportunities for business users of drones as well as for drone technology providers. According to Pukszta, “Regulatory changes, new drone technology, and continuing business adoption will make 2020 an exciting year for all drone users, but many sweeping changes, opportunities, and automation benefits of drones are still ahead of us.” How might your organization benefit from drones?

In the webinar, “Envisioning the Organization of the Future: The Cognitive Enterprise,” Cutter Consortium Fellow William Ulrich described the formalisms that underpin the cognitive enterprise vision, the benefits to be accrued under that vision, and the steps your organization can take to begin its journey toward a cognitive enterprise vision while achieving incremental value at each step along the way. This Advisor shares with you some of the questions Bill fielded at the end of the webinar and his responses.  

This issue of The Cutter Edge discusses the use of an architectural strategy for digital business success, why complementary paths to legacy transformation offer an easy way to acquire new digital capabilities and intellectual capital, and the three roadblocks standing in the way of digital transformation. 

This Executive Update series examines the extent that organizations are using or planning to use CX practices and technologies, the status of implementing CX management, the establishment of dedicated enterprise CX groups, and the reason such groups oversee CX initiatives. Here in Part VIII, we examine survey findings about the use cases and domains organizations see as most viable for applying CX.