Executive Update

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Find analysis of data from Cutter's ongoing industry research efforts, brief treatments of topics that don't require the in-depth research of an Executive Report, updates on previously-covered topics, and more, in 2-4 page Executive Updates.

Select specific practice areas by using the drop down list.

Kellen

Statistical Project Management, Part XI: The Nature of Project Completion

Vince Kellen

Here in Part XI, we discuss how completion time estimates are determined and the biases that affect those estimates.


challenges

Digital Transformation & Design Thinking, Part III: Overcoming Transformation Challenges

Gustav Toppenberg, Biren Mehta

In Part III of this Executive Update series on design thinking and digital transformation, we examine the top challenges that arise from pursuing a digital transformation strategy and how design thinking tools and the design thinking process can help address these challenges.


Whynde Kuehn

The Global State of Business Architecture: Where We Are and Where We’re Going

Whynde Kuehn

As we near the end of another year, it is a good time to reflect and look forward. Whether you are think­ing over your organization’s business architecture practice or your own business architecture career, an awareness of the bigger picture is important for comparison and inspiration. That is the purpose of this Executive Update.


Curt Hall

CX Management in the Enterprise, Part VII: More Leading CX Technologies

Curt Hall

This Executive Update series examines the extent that organizations are using or planning to use CX practices and technologies, the status of implementing CX management, the establishment of dedicated enterprise CX groups, and the reason such groups oversee CX initiatives. Here in Part VII, we examine some of the advanced technologies organi­zations are interested in adopting for CX.


Curt Hall

CX Management in the Enterprise, Part VI: AI and Other Advanced Technologies

Curt Hall

In Part VI of this Executive Update series on customer experience (CX) management, we examine findings covering the various advanced technologies on organizations’ radar regarding their CX efforts.


Unhelkar

A Strategic Approach to Quality Issues in Big Data–Enabled Business Processes

Bhuvan Unhelkar

This Executive Update describes the unique challenges to quality in the big data domain as well as various approaches to handling and resolving those challenges.


football

The Team Is Where It’s At!

James Schiel

To succeed in the future, we must make difficult changes to move our organizations into the 21st century — and creating real teams is the answer.


Kellen

Statistical Project Management, Part X: Categorizing the Metrics

Vince Kellen

In Part X of this Executive Update series on statistical project manangement (SPM), we describe many of the metrics within SPM by category.


Kellen

Statistical Project Management, Part IX: Assigning Volatility to Different Levels

Vince Kellen

In Part IX of this Executive Update series on statistical project manangement, we return to the eight volatility metrics to see how we can assign them to project managers, object types, objects, phases, and other levels of analysis.


Hall

CX Management in the Enterprise, Part V: The Leading Technologies

Curt Hall

In Part V of this Executive Update series, we examine the various leading CX technologies organizations are interested in adopting.


Kuehn

Business Architecture: What’s the ROI?

Whynde Kuehn

This Executive Update offers an approach for calculating ROBAI to help business architecture teams better demonstrate their value and impact.


Ulrich

The Cognitive Enterprise: Integrating Security and Risk Management

William Ulrich

This Executive Update provides insights into how the cognitive enterprise can proactively protect itself from risks and security incursions by building business-driven safeguards into its underlying DNA.


integration

All About Agile Integration and Testing

Donald Reifer

Many Agile experts have written about integration and testing. Some debate about the goals, while others explore the tactics taken to achieve them. Most agree that integration and testing should be performed continuously and in an automated manner, if possible. However, this seems to be the extent of agreement. Debate arises over “who does the integration and testing — when, where, and why?” along with discussion about the most efficient and effective way to get the job done. 


team meeting

Statistical Project Management, Part VIII: Social and Emotional Cognition in Projects

Vince Kellen

Here in Part VIII, we discuss the social and emotional cognitive aspects of proj­ects.


Bhuvan Unhelkar

Upskilling: Extending SFIA for Big Data Training and Capability Enhancement

Bhuvan Unhelkar

Data science skills span a wide gamut of capabil­ities within an organization, including business analysis, Lean-Agile portfolios, enterprise and systems archi­tectures, quality assurance, and, of course, database and statistical skills. In this Executive Update, we address the issues around upskilling people for big data capabilities.


Scrum

The World’s First Scrum Restaurant: Riccardo’s “A Taste of Tuscany” in London

Riccardo Mariti, Jeff Sutherland

In this Executive Update, we describe the application of Scrum in the restaurant business. This environment is similar to that of Lean hardware Scrum, in that shifts are repeatedly creating and delivering products in short cycles with high quality. Process efficiency and cycle time become the key metrics for production.


kellen

Statistical Project Management, Part VII: Project Decisions and Design Oscillations

Vince Kellen

In Part VII of this Executive Update series on statistical project management, we turn our attention to the dynamical and often irrational nature of projects.


Curt Hall

CX Management in the Enterprise, Part IV: Practices and Techniques of Interest to Organizations

Curt Hall

In Part IV of this Executive Update series on customer experience (CX), we review the CX practices and techniques that organizations are interested in adopting.


API

The Evolving Enterprise API Platform

James Higginbotham

This Executive Update examines some current trends in the API space, including API platforms, as well as the influence of microservices, streaming, and serverless on those API platforms. We also cover how enterprises are expanding their API program to include the broader concerns of enterprise architecture. Finally, we take a look at what those trends and perspective shifts may hold for us in the future.


Bill Ulrich

The Cognitive Enterprise: Envisioning the Business of the Future

William Ulrich

There is a wealth of evolving business and IT strategies, disciplines, and technologies, but many of these concepts are technology-driven and lack a unifying vision. The cognitive enterprise, on the other hand, offers a business-driven vision for organizations where technology is merely a means to an end. This Executive Update outlines the purpose of the cognitive enterprise, its two fundamental underlying concepts, common scenarios that manifest within a cognitive enterprise, and how to position organizations to achieve this vision.


Agile path

An Agile Path Leads to Breakthrough Product Innovation

Ben Thuriaux, Prashanth Prasad, Chandler Hatton

In this Executive Update, we look at how non-software, product–based companies can successfully embrace Agile — and non-Agile — methods in a complementary way.


Vince Kellen

Statistical Project Management, Part VI: The Nature of the Project

Vince Kellen

In Part VI of this Executive Update series on statistical project management, we look at the “nature” of the project and its role as the firm’s “working memory.”


Curt Hall

CX Management in the Enterprise, Part III: Benefits Sought from CX Adoption

Curt Hall

In Part III of this Executive Update series on customer experience (CX) management in the enterprise, we examine findings pertaining to the benefits organizations hope to obtain from implementing CX practices and technologies.


Banking

FDIC 370: The Challenges Banks Face

Aditya Lal

The “Recordkeeping for Timely Deposit Insurance Determination” rule from the US Federal Deposit Insurance Corporation (FDIC), or FDIC 370, seems simple but, as we explore in this Executive Update,  it presents several challenges for covered institutions (CIs).


solutions

The Solution Focus Path to Business Agility

Maurice Hagar

Ninety-two percent of executives say agility is critical for the future of their business, yet only 4% of their transformation efforts are delivering agility. The leading causes for this gap are an entrenched legacy culture and general resistance to change. Responding to these challenges and delivering business agility may require more than Agile practices. As we explore in this Executive Update, many organizations are discovering “solution focus” to be the missing piece of their transformation puzzle.


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