Gerhard Friedrich has served in corporate executive, senior professional consultant and university educator roles. His experience integrates strategic planning and execution, business transformation, organizational change and technology innovation implementation. Applying an outcome-based approach, Gerhard has helped several Fortune 500 corporations and institutions not only increase profitability but also achieve results that are more customer-focused. He also has applied his outcome-based approach to healthcare institutions' quality and safety culture change initiatives.
Gerhard'…

