The New Governance

Steve Andriole

Governance just ain't what it used to be.


The New Governance

Steve Andriole

Governance just ain't what it used to be.


Event Analysis: The Right Way to Design Processes and Systems

Kenneth Rau

Event analysis is a counterintuitive but "easy to understand and use" approach for designing or redesigning processes and systems. If used consistently and extensively, it simplifies architectures, increases structural parallelism, identifies needed controls, and expedites the eventual enhancements of applications, middleware, and operating systems.


Methodologies for Open Innovation and Crowdsourcing

Brian Dooley

Innovation has never been more important to business survival. The ever-quickening pulse of business shortens the time in which a new product or process can be of value and increases the number of new ideas that must be in the pipeline. At the same time, continued focusing on core competency has reduced the diversity of internal resources, and limited funding has resulted in a need for greater efficiency.


Methodologies for Open Innovation and Crowdsourcing

Brian Dooley

Innovation has never been more important to business survival. The ever-quickening pulse of business shortens the time in which a new product or process can be of value and increases the number of new ideas that must be in the pipeline. At the same time, continued focusing on core competency has reduced the diversity of internal resources, and limited funding has resulted in a need for greater efficiency.


Pitfalls of Agile X: Team Commitment

Jens Coldewey

"You did not finish the stories you committed to!" a product owner at a client of mine recently raged against the team. "What the hell are you doing all day long? This commitment was pointless!" And he was right.


Enterprise-Driven Risk Mismanagement: Jessica Rabbit Projects

Robert Charette

Two government reports published this past week again highlight the old adage "Any fool can make a project late or overbudget; all he or she need to do is not give the project enough time or money."


Highway Guide: Asset Management Vs. Project Management in the Real World

Ken Orr

As the result of a life in the trenches, I have a reading list that is quite broad. One of the journals that I subscribe to is TR News.


Highway Guide: Asset Management Vs. Project Management in the Real World

Ken Orr

As the result of a life in the trenches, I have a reading list that is quite broad. One of the journals that I subscribe to is TR News.


IT Governance in Tough Times Webinar

Bob Benson

During this webinar, Cutter Senior Consultant Bob Benson will explain the ways that governance best practices have evolved over the last two years, emphasizing what Cutter research has discovered about evolving governance practices around the world.


Model T Decision Making in a 21st-Century World

Carl Pritchard

Business legend has it that Henry Ford waited three days before reading any memos that appeared on his desk. It drove his managers to make autonomous decisions on anything pressing or urgent. It ensured they weren't waiting for blessings from "on high" before taking action. They knew that his responsibility was the longer term, not the short term, and they acted accordingly.


How to Measure Success: Use EA to Define Architecture

Mike Rosen

This summer, Cutter conducted a survey of EA programs with the subscribers to our Enterprise Architecture practice. Among other issues, we looked into the perceived effectiveness of EA programs. Unfortunately, the results were a little disappointing.


Relationships Increasingly Seen As Key to Successful Outsourcing Contracts

Galina Levitin, Sara Cullen, Sara Cullen

The first view of outsourcing contracts argues that the contract is the most important part in the client-vendor relationship. The second view, while far from advocating that a contract is unnecessary, places its importance significantly beneath that of the relationship. The contract has its place, but it alone cannot produce results. An experienced contract-management team focused on cooperation, common interests, and earning trust over time creates the results and efficiencies. A mere piece of paper cannot achieve such results.


Relationships Increasingly Seen As Key to Successful Outsourcing Contracts

Galina Levitin, Sara Cullen, Sara Cullen

The first view of outsourcing contracts argues that the contract is the most important part in the client-vendor relationship. The second view, while far from advocating that a contract is unnecessary, places its importance significantly beneath that of the relationship. The contract has its place, but it alone cannot produce results. An experienced contract-management team focused on cooperation, common interests, and earning trust over time creates the results and efficiencies. A mere piece of paper cannot achieve such results.


Play Better Defense With Social Media Monitoring

Curt Hall

Last week, it was in the news that a Pacific Gas & Electric executive admitted to having used an assumed name to infiltrate an online discussion group organized by consumers who are against the deployment of the utility company's smart electricity-usage metering devices. The executive indicated that his goal was simply to get a better understanding of what his company's customers are thinking.


Preparing for the Net Generation

Robert Mason

Technical innovation is widely viewed in the developed and developing world as the driver for economic and cultural growth and prosperity. The growth of network services and social media have made new innovation processes feasible, and the members of the next generation of knowledge workers often have been among the leaders in such approaches.


Preparing for the Net Generation

Robert Mason

Technical innovation is widely viewed in the developed and developing world as the driver for economic and cultural growth and prosperity. The growth of network services and social media have made new innovation processes feasible, and the members of the next generation of knowledge workers often have been among the leaders in such approaches.


Misleading Measurements

Masa Maeda

Every good manager knows statistical data is always subject to interpretation. A poor interpretation could be disastrous. For some time, my attention has been drawn to how frequently Standish Chaos Reports are used and how almost nobody who uses or refers to the data remarks on their inadequacy.


Speciation and the Mobile Usability Wars

Vince Kellen

On the recent Apple investor call, CEO Steve Jobs made an impassioned plea for the superior usability of the single-vendor Apple products, contrasting its usability with Google's many-hardware-devices mobile experience. Jobs critiqued the use of the word "open," which Google uses to describe its platform.


Speciation and the Mobile Usability Wars

Vince Kellen

On the recent Apple investor call, CEO Steve Jobs made an impassioned plea for the superior usability of the single-vendor Apple products, contrasting its usability with Google's many-hardware-devices mobile experience. Jobs critiqued the use of the word "open," which Google uses to describe its platform.


Starting Agile Adoption: Part II -- Avoiding Common Pitfalls of Planning

Steve Berczuk

Agile software development involves people working together, across disciplines, to deliver business value efficiently. While the Agile Manifesto states that agile development values "responding to change over following a plan" and "working software over documentation," that does not mean plans are not important. A plan allows you to measure your progress, focus your efforts, or, more important, present a target that stakeholders can invest in.


Getting a Grip -- Demand Management, Part III: Leaping Like a Salmon

Paul Allen

Thus far in this series ("Part I: Basic Concepts," 15 September 2010; "Part II: Let's Get Critical, 13 October 2010), we


White Space, Dark Matter, and Enterprise Architecture

Ken Orr

For years now, I have made a good living by exploiting Geary Rummler and Alan Brache’s famous subtitle, "How to Manage the White Space in the Organization Chart" (Improving Performance: How to Manage the White Space in the Organization Ch


How the Economy Is Affecting Corporate Business Intelligence and Data Warehousing

Curt Hall

A recent Cutter Consortium survey [1] helps shed some light on the effect that the economic downturn is having on corporate BI and data warehousing efforts. The good news is that the impact appears to have lessened, as more organizations report that the economy is no longer having a significant negative effect on their BI and data warehousing initiatives.


How to Make the Leap from PSA to Solution Architecture

Raymond Slot, Paul Teeuwen, Robbert van Alen

The aim of this Executive Update is to connect the approaches of architects and project managers in the field of IT development. Both areas of expertise have matured over time, mostly in a disconnected way, while sharing the aim of delivering IT solutions that fit their purposes. During each project period, various architecture artifacts direct the development of the IT solution. In this Update, we show how these artifacts are linked, how they connect to the project management artifacts, and how explicit connections can increase successful project delivery.