5G and Diversification Can Unlock Value for Telecom Companies

Posted November 18, 2021 | Leadership |
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The ”scissor effect” of a widening gap between revenue and investment means that the pressure on telecom companies’ cash flow has never been so intense. Left with limited resources to invest into the industry, telecom executives have their backs against the wall, trying to deliver growth while juggling both increasing CAPEX and investor unwillingness to cut back dividends. The COVID-19 pandemic has not helped. As data traffic has soared and for the first time exceeded supply, telecom network upgrades have been high on even governmental agendas. As we explore in this Advisor, now more than ever, it has become imperative to unlock value through asset reconfiguration in order to finance growth and transformation via 5G and diversification.

5G as an Oxygen Boost to the Economy

With the 5G journey at its start, disruption and innovation will occur in three key value-creating business segments:

  1. In order to unlock the potential of 5G from a B2C perspective, telecommunication operators (telcos) and media companies need to form alliances to create compelling use cases for consumers. It is often not the novelty of the commercial setting, but rather, the added value of the content, experience, or device that creates excitement among consumers. Bundling these three areas and engaging with consumers in a different manner offers opportunities for monetization. We predict that launching 5G premium bundles for content will be the most value-creating option for telcos.

  2. From a B2B perspective, telcos will need to provide an end-to-end value proposition, enriching their vendor portfolios and seamlessly integrating various wired and cellular technologies in both an IT and operational technology environment. Both mobile private networks and network slicing represent a substantial opportunity to capture incremental value. We expect to see both single-tenant and multi-tenant slices, though we suggest that telecom operators initially collaborate with a relatively small set of customers while preparing for others to come: railways, energy and utilities, blue-light organizations (i.e., police, fire, rescue and ambulance services), and broadcasting companies to begin with, followed by transport and logistics, healthcare, traffic management, drone operations, financial services, and others.

  3. Furthermore, the substantial investment in 5G networks requires telcos to think beyond B2C and B2B business models. A key enabler to tap into further potential value creation is structural separation into ComCos (commercial companies: the retail-facing functions of a traditional telecom company that offer products and services to customers and manage customer experience) and NetCos (network companies: the functions of a traditional telecom company that operate fixed and/or mobile infrastructure such as towers, radio active equipment, transmission equipment, and so forth). The NetCo can be used as a base to kick-start new wholesale business across multiple 5G models by positioning itself as a neutral infrastructure provider.

Beyond Telcos’ Core Strategy: How to Succeed?

Telcos have tried to develop new opportunities beyond their core businesses for decades. While the array of diversification opportunities is vast and players are becoming ever more radical in their efforts, the more important question to resolve in order to create value is how to diversify. Arthur D. Little’s benchmark of telecom diversification initiatives shows that less than 15% of initiatives are generating sizable revenue 24 months after launch. Most of the time, revenue contribution of “Beyond Core” initiatives remain highly marginal as telcos are facing multiple internal challenges, which bring down the initial ambition.

To succeed in implementing a successful Beyond Core strategy, a telco should first adopt a “test and fail” mindset. During the concept selection phase, the Beyond Core team should think in startup mode and ensure that concepts meet three requirements: (1) they answer a client need with tangible benefits; (2) they are aligned with the telco core strategy; and (3) they are not immediately replicable by competitors. Once the business potential and telco legitimacy are confirmed, the concept needs to be actioned. Diversifying means that teams will enter unknown territories. Early-stage engagement with potential partners — in particular, disruptive solution providers — provides an opportunity to proof-test concepts, strengthen them, and optimize the utilization of internal resources.

Overall, in order to successfully diversify, the telco needs to follow four priorities: (1) target sizable revenues, but also have a clear growth plan per diversification domain; (2) build a multi-model approach combining internal and external resources (beyond M&A); (3) set up a diversification office structured in private equity mode; and (4) follow a phased and agile approach in execution with sequential prioritization of concepts.

Asset Monetization: More Than Ever, Now Is the Time to Reconfigure Telco Assets

Asset reconfiguration has been accelerating over the last years, with ever more complex models emerging. Reconfiguration has unlocked value for shareholders in multiple ways: securing new funding, increasing consolidated EBITDA and revenues, and increasing overall enterprise value.

TowerCos (infrastructure-focused companies that purchase cell towers from large telcos) have spearheaded value creation with multiple benefits — from cash proceeds for the mobile network operator to dynamic development of TowerCo infrastructure assets delivering very high multiple valuations. Looking forward, TowerCos could expand their services in the infrastructure market along several paths, such as entering the active infrastructure layer and expanding horizontally into new asset classes. Beyond TowerCos, telcos are looking toward more comprehensive asset reconfigurations, including legacy fixed networks, mobile radio access networks, and edge data centers, as new growth areas.

Telco asset reconfiguration can drive value creation in six ways: (1) accelerating deployment by lifting financing constraints, (2) increased asset utilization, (3) de-risking investment, (4) strengthening the wholesale value proposition, (5) increasing management focus on the distinct core businesses, and (6) possibly preempting unfavorable regulatory decisions. While some of these benefits can be enjoyed through network-sharing agreements or internal governance changes, asset reconfiguration offers a way to capture all these full benefits. However, asset reconfigurations also have their own challenges, and the value creation equation needs to be carefully assessed based on the specific market context of each telco.

Shareholders need to be aware that with NetCo and ComCo reconfigurations, telcos are shifting away from yield stocks to infrastructure rollout stocks and growth stocks. On the one hand, the cash flows of NetCos will need to be isolated to match the investment profile of greenfield infrastructure investments (i.e., massive up-front investment followed by a stable yield over the long term). On the other hand, without a (passive) network, the ComCo will have to justify its CAPEX level and therefore face a choice: become a growth stock or stay a yield stock.

About The Author
Karim Taga
Karim Taga is a managing Partner at Arthur D. Little (ADL), based in Austria; and leads ADL’s Telecommunications, Information Technology, Media & Electronics (TIME) practice. He has 20 years’ experience with ADL in the telecommunications area, where his work focuses primarily on three functional areas: growth strategies and business transformations, corporate finance (transaction support, mainly private equity firms and banks), and boardroom… Read More
Gregory Pankert
Gregory Pankert is a Partner with Arthur D. Little (ADL), based in Brussels, and a member of ADL’s Telecommunications, Information technology, Media & Electronics (TIME) practice. He is deeply experienced with market-entry and growth strategies, content strategies, and regulatory strategies in all segments of the TIME sector, as well as in other network industries (e.g., postal sector, utilities, transport). Mr. Pankert has consulted with… Read More
Paul Desjonquères
Paul Desjonquères is a Principal at Arthur D. Little (ADL) in ADL’s Telecommunications, Information Technology, Media & Electronics (TIME) practice, based in Paris. With more than 13 years’ experience in top-tier consulting firms in the technology, media, and telecom industry, Mr. Desjonquères gained strong expertise in value-growth strategies, network technologies and economics, and business transformation and operational models for… Read More
Gabriel Mohr
Gabriel Mohr is a Principal at Arthur D. Little (ADL) in ADL’s Telecommunications, Information Technology, Media & Electronics (TIME) practice, based in Vienna. He has contributed to and led multiple landmark projects, expanding ADL’s reputation in technology, media, telecom, and M&A. Mr. Mohr has built strong subject matter expertise within the telco space (e.g., fiber, 5G, data centers, Internet of Things) across myriad areas,… Read More
Bela Virag
Bela Virag is a Managing Partner at Arthur D. Little (ADL), in ADL’s Telecommunications, Information Technology, Media & Electronics (TIME) practice, based in Vienna. Mr. Virag has 17 years’ experience in telecommunications in both consulting and management in the areas of fixed, mobile, Internet, and e-commerce. He focuses on global telecommunications B2B (e.g., core B2B, ICT services, cloud, managed services, go-to-market) and marketing (… Read More
Christoph Uferer
Christoph Uferer is a Principal at Arthur D. Little (ADL), based in Vienna, and a member of ADL’s Telecommunications, Information Technology, Media & Electronics (TIME) practice. Mr. Uferer’s focus areas include technology and innovation, 5G mobile network technology, and network virtualization and data centers. He advises senior executives and decision makers of telecom operators and investment funds globally. Prior to ADL, Mr. Uferer… Read More
Glen Peres
Glen Peres is a Manager at Arthur D. Little (ADL) in ADL’s Telecommunications, Information Technology, Media & Electronics (TIME) practice, based in Vienna. He specializes in providing strategic advice to CEOs and board members in formulating corporate strategy, solving unstructured problems, evaluating complex financial transactions, facilitating alignment among key decision makers, and assisting senior management in top-down implementation… Read More