The Cutter Edge: RPAs: A Cautionary Tale
9 May 2017
Welcome to The Cutter Edge. In each free issue, you'll find research, insight, and advice crucial to helping you navigate the spectrum of challenges technology change brings.
by Robert Charette, Fellow, Cutter Consortium
Bob Charette tells the saga of how the Michigan Unemployment Insurance Agency’s automated software system falsely accused possibly more than 50,000 of the state’s residents of unemployment fraud between October 2013 and August 2015. More.
by Joe Peppard and John Thorp
The value from digital rarely comes directly from the technology itself – but rather how a transformation is managed ultimately determines its success. More.
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