The Cutter Edge

The Cutter Edge: RPAs: A Cautionary Tale

Posted May 9, 2017 in

9 May 2017

Welcome to The Cutter Edge. In each free issue, you'll find research, insight, and advice crucial to helping you navigate the spectrum of challenges technology change brings.

New from The Cutter Edge

RPAs: A Cautionary Tale

by Robert Charette, Fellow, Cutter Consortium

Bob Charette tells the saga of how the Michigan Unemployment Insurance Agency’s automated software system falsely accused possibly more than 50,000 of the state’s residents of unemployment fraud between October 2013 and August 2015. More.

Unlocking Value from Digital Initiatives

by Joe Peppard and John Thorp

The value from digital rarely comes directly from the technology itself – but rather how a transformation is managed ultimately determines its success. More.

Order your copy of Smart Service Automation: Benefits, Cases & Lessons and Save 40%!

Get exclusive insight on the experiences of service automation adopters, providers and advisors discussing implementation strategies, benefits including the RPA "triple win", challenges, and more! Order Today with Coupon Code SSA40 to SAVE 40%!

Call for Papers: Digital Transformation in the Industrial Sector

What emerging trends and strategies in digital transformation are being leveraged by the industrial sector to gain competitive advantage? Send your article ideas!

The Future of Blockchain Webinar

Gain insight into how organizations are adopting — or planning to adopt — blockchain technology in this information packed, 30 minute webinar with Cutter Blockchain expert Curt Hall. Register now!


About The Author
Cutter Consortium
Cutter Consortium's more than 150 internationally recognized experts deliver top-level, critical, and objective advice, content, training, consulting engagements, and executive education. They have done, and are doing, groundbreaking work in organizations worldwide, helping clients leverage emerging technologies, adapt to changing business models, and identify business technology management best practices to achieve competitive advantage.