Crisis Alert! Strategies for Today & Beyond 7 | 2020 In This Issue: OverviewCrisis Alert! Strategies for Today & Beyond — Opening StatementThe Future Really Is Right Now: The Business Acumen Imperative Taming the COVID-19 Black Swan Using the Three New Normals FrameworkMaintaining Customer Loyalty During & After a CrisisIt’s Time to Address Long-Term Work-from-Home IssuesCOVID-19 Calls for Remote Reskilling & Retraining Without steady, credible leaders at the helm, sea changes described as mere snowstorms may turn into insurmountable tsunamis. Stephen J. Andriole Fellow, Cutter Consortium