Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

Learning with Lean and Agile

Steffan Surdek

Both the Lean and Agile worlds encourage and value learning by doing. The Scrum framework pushes teams to engage in an ongoing PDCA (Plan-Do-Check-Act) cycle to continually inspect and adapt how they work and how they develop software.

For Scrum teams, the end-of-sprint review is where they inspect the increment of work they created during the iteration and examine what they have learned about their deliverables. Based on this knowledge, teams can review their upcoming backlog items and adjust when they feel it is necessary.


Redesigning Architecture Governance at Syngenta: A Case Study

Mohan Babu K

One of my first tasks upon joining the EA team at Syngenta, a multinational agribusiness company, was to redefine the global architecture governance processes. Among my first tasks after joining the EA team at Syngenta was to redefine the architecture review board (ARB), a need that was triggered by a review of our enterprise architecture program.


Welcome to the Era of Digital Transformations

Yesha Sivan, Raz Heiferman

Digital technologies have become an essential part of our business environment, and of our personal lives. In 60 years or so, they have gone through an incredible journey: from simple automation of the back offices to supporting almost every aspect of the modern organization; to our homes and living rooms; to our personal use of mobile devices; to part of what we wear (clocks, glasses, bands, etc.); and, as it seems, they will become part of our bodies in the future.


The Cloud and the Diffusion of Innovation

Leslie Willcocks, Mary Lacity

The distinctive features of cloud computing offer many potential opportunities for business innovation, particularly given its service (and service quality) focus, coupled with the flexibility that new technology delivery mechanisms provide. However, our most recent research finds good reasons for qualifying the assumption of frictionless innovation arising from cloud adoption. The pattern, instead, may well follow past diffusions of other potentially powerful technological innovations, including the Internet itself.


Unfortunately, Following Mark Twain's Advice for Achieving Success

Robert Charette

Back in 1887, Mark Twain noted that, "All you need in this life is ignorance and confidence, and then success is sure." We've recently had two primary examples of senior organizational management who seem to be following Twain's advice with extra zeal.


Software-Defined Networks

Fernando Ramos, Diego Kreutz, Paulo Verissimo

Traditional computer networks are complex and very hard to manage (see "Unraveling the Complexity of Network Management"). To express the desired policies, network operators need to configure each individual network device, one by one, either manually or with the use of low-level scripts. In addition to configuration complexity, network environments have to endure the dynamics of faults and adapt to load changes. Enforcing the required policies in such a dynamic environment is highly challenging.


The Service-Role Pattern as a Diagnostic Tool

Doug McDavid

There are many purposes and potential opportunities based on an architectural view of the enterprise. One that may not be readily apparent is the use of a rigorous and holistic understanding of business to detect health issues for the enterprise itself.


Practical Management: Lean and Beyond

Tonianne DeMaria Barry

[From the Editor: This week's Cutter IT Advisor is from authors Jim Benson's and Tonianne DeMaria Barry's introduction to the June 2015 issue of Cutter IT Journal, "Practical Management: Lean and Beyond" (Vol. 28, No. 6). Learn more about Cutter IT Journal.]


Predictive Maintenance Initiatives Are Accelerating

Curt Hall

Predictive maintenance is becoming one of the more killer applications to arise out of the Internet of Things (IoT) and the Industrial Internet movements. We are now seeing companies ramp up their efforts to develop machine analytics with the intent of increasing equipment availability, lowering production costs, and enhancing their customer relationship and loyalty efforts.


Implementing the Integrative Framework, Part I -- Moving on from Know-How to Know-Why

Israel Gat, Murray Cantor

In our recent workshop on the integrative framework, we emphasized that one cannot apply a single software method to all kinds of software efforts. For example, trying to develop a whole new software platform with the same process one uses to fix production bugs is a path to failure. Likewise, performance measures that are appropriate for staying on top of an input stream of production bugs differ greatly from those needed for the development of a brand new platform. Hence, to successfully manage your overall project portfolio you need to mix and match various practices and measures.


Invest Wisely in Training

Martin Klubeck

I spent 20 years in the military, and one of the greatest lessons I learned was that you can't hold someone responsible for performing a task if you haven't trained them how to perform it.


AWS Steps Up Alongside FinTech Companies to Outcompete Banks

James Mitchell

At a conference in Monaco, James Dow, VP Global Engineering at Royal Bank of Canada (RBC) stated that the banking sector now regards technology companies as serious competitors in the finance industry. Dow further pointed out that several US technology companies were each in a position to purchase the entire shareholding of multiple major banks in all-cash transactions.


Architecture's Truth in Modeling Act of 2015

Balaji Prasad

What is true with financial models is even truer with enterprise models that are even more abstract and expansive in their scope. The point is that it is all too easy to create poorly thought-out models that shine radiantly as PowerPoint slides, Visio diagrams, and financial spreadsheets, but which mislead. It takes time and a labor of love to design views that are less about emotional appeal and aesthetics than they are about representing truths that are sometimes ugly, but always revealing.


Implementing IoT Applications and Services: Steps and Considerations

Curt Hall

The Internet of Things (IoT) promises companies many benefits from connecting products and services. But once you start examining the requirements of the connected device ecosystem, it soon becomes apparent that implementing and managing IoT products and their supporting infrastructure is a complex undertaking.


Structure, Automation, and the Future of Software

Ken Orr

I'm afraid that some of the superficial approaches to "Agile" and "lightweight methods" have put design, planning, and software tools in a bad light.


Scrum Is About Delivery, Not About Planning

Jens Coldewey

Scrum is not about planning! It is also not about story points nor sprint commitment nor backlog grooming. Scrum is about delivery in the first place, and about learning in the second.


Metrics for Business Processes

Brian Cameron

Measurement is not a new concept. We deal with measurement in some form or another in our daily lives. When talking about metrics for business processes, we can sum up the concept with this well-known statement: "You cannot manage what you cannot measure. And you cannot improve something that you cannot manage properly."


The Impact of SMAC on Outsourcing

Leslie Willcocks, Mary Lacity

We are regularly asked about the likely timing and impact of SMAC (social, mobile, analytics, and cloud) technologies on IT outsourcing. Taking a broad view, we predict that SMAC, in combination with advanced robotics, the Internet of Things, and the automation of knowledge work, will lead to organizations becoming fundamentally digital operations as cloud corporations by 2025. How do these developments affect outsourcing over the next five years? Will these disruptive technologies change outsourcing as we know it?


The Uncanny Valley of Big Data Deployment: Privacy and Big Data Deployment

Brian Dooley

Privacy is about to collide with big data. We are seeing some of the opening moves in different areas across the globe. In Europe, Google Maps has been criticized for portraying unauthorized images of people in street views. More recently in the US, we have seen the collapse of talks about use of facial recognition, where privacy advocate groups walked out of regulatory discussions because companies refused to acknowledge a need for prior permission if images were to be used for this purpose.


You Can Go Home Again ... But Do You Want To?

Carl Pritchard

While all the trappings of my hometown are largely still there -- the park, the DQ, the cinema on the square -- none of them are run the same way or operate the way they did when I was young. As our enterprises flourish, we need to realize that there are inherently some operational aspects that will neither require nor get our personal touch. It doesn't mean they aren't functioning. It means that they are functioning without our oversight. As such, they will evolve organically to some degree.


Learning Through Experiments

Steffan Surdek

We work in business environments where the focus is often mainly on quickly achieving results. In many companies, making a group decision can create long debates that can rage on extensively for the sake of making the perfect decision and not making a mistake.


High-Performance Analytic Databases Evolve for IoT Applications

Curt Hall

When it comes to IoT applications, high-performance analytic databases typically serve to handle in-depth analytic processing needs -- especially applications that require combining machine data analysis with other forms of enterprise data analysis (e.g., billing, customer profiles, mobile usage) to support comprehensive analytic requirements.


Creating a Sales Mindset

Moshe Cohen

Having great ideas is wonderful. Selling them to others so they get implemented is even better. No matter where you are in the IT organization, think of the people you interact with as your customers and engage in a sales process with them to promote your ideas. As the leader of an IT organization, develop a sales mindset within your workforce. The cornerstone of this mindset is to start regarding all the people your team works with as customers and to focus on those customers' needs.


Beware the Coming Automation

Leslie Willcocks, Mary Lacity

The impact of robotics is hot in current debates, but this must be seen within a larger context and on a longer time horizon. Automation, involving all the SMAC (social, mobile, analytics, and cloud) technologies, and not just from robotics, may have the biggest impact of all, both on outsourcing and on its character. One of the reasons automation is compelling is the rapid decline in the cost of computing relative to the cost of labor.


Business Change Is Not Our Job?

Bob Benson

The recent Cutter Summit 2015 presented many enlightening and inspiring presentations, including the "lightning talks," in which 12 participants spent five minutes each describing a current noteworthy development or result. Very impressive. This was after Cutter Fellow Steve Andriole encouraged us to review our resumes, as he described the imminent demise of the IT organization in most enterprises. This situation evolves through recent technology developments and organizational patterns, such as cloud.