After outlining the benefits of his com­pany’s experiment with transparency, the author discusses the difficulties with loss of power and control, slower decision-making processes, and what he calls “frictional costs,” when ordinary workers, not specialists, are making corporate decisions. He describes his com­pany’s approach to these difficulties.

This article describes the transition from a traditional HR world to one that fits the new culture of the Agile organization. Explore the shifts in recruiting, appraisals and reviews, salaries, and career tracks, and the difficulties facing anyone embarking on the Agile path. 

This article takes agility out of its normal domain of product development into the world of research, where its use is not at all obvious. They outline the cultural blockers, note the obvious mismatches to ordinary agility, and describe how they adapted both the ceremonies of traditional agility and their own culture to form an effective final mixture.

This article describes what had to be done in a company of 2,000 people across 10 countries to introduce agility. It summarizes the company’s shift in three areas: from methods and tools to principles and mindset, from resource efficiency to flow efficiency, and from scattered experiences to continuous innovation. You will notice in the emphasis on first changing the mindset.

An ongoing challenge with big data and other secondary analytics initiatives is getting access to data. This Advisor describes a risk-based approach to de-identification, in which the data is transformed and administrative and technical controls are put in place.

During this on-demand webinar with Mike Rosen, you'll discover why your organization should use a business architecture and value delivery–based approach to digital strategy. And you'll learn why provisioning the platform based on next-generation application, information, security, and technology architectures is critical.

During this on-demand webinar with Mike Rosen, you'll discover why your organization should use a business architecture and value delivery–based approach to digital strategy. And you'll learn why provisioning the platform based on next-generation application, information, security, and technology architectures is critical.

The road to automating software development is long and full of twists and turns. No doubt, there will be potholes and detours along the way. However, getting to the end goal now seems possible, if we travel a short distance at a time.

In this Advisor, we describe some of the more popular cognitive development platforms and services that are currently available. Although some cognitive development platforms are available for on-premise deployment, the ongoing trend is for providers to offer their cognitive products in the form of cloud-based environments that give companies the opportunity to license various API-based cognitive services for use in their own enterprise applications or commercial products.

This Advisor provides an overview of the importance of using visual techniques as part of a business architecture practice and highlights the use of visual design.

For most organizations that have deployed customer experience (CX) practices and technologies, it is still too early to tell if their efforts have actually allowed them to deliver a better customer experience. However, for approximately 31% of the organizations that have deployed CX practices and technologies, their initial efforts appear to be paying off. These findings come from the preliminary results of an ongoing CX management survey we are conducting.

This Executive Update introduces a timely, new Agile event: consequence scanning. This event fits into an iterative development cadence and allows organizations to consider the potential consequences of what is being built — early and often. We explain the need to embed proactive and dedicated consideration of potential consequences within an organization’s product development and outline how best to do it with consequence scanning.

Agile is never done. Without a conscious commitment to sustaining new ways of working, teams can fall back into old habits. Plus, staff turnover or growth brings in individuals who weren’t part of the original shared commitments. Naysayers find evidence that something’s not working — one more reason to subvert change.

Lean companies develop their capabilities and processes continuously as part of their culture. Continuous improvement allows them to align their activities flexibly, according to business strategy. Due to this holistic alignment, these companies achieve relatively high-performance levels compared to their competitors.

There are a multitude of innovative applications across industries where RPA solutions are improving the quality of repeated tasks and releasing resources. In this Advisor, I share a sampling of a few interesting case studies and examples of RPA in action.

Michael Gleeson discusses how public health agencies and emergency managers can leverage the digitization of contact tracing of airline passengers at risk from a biological outbreak. He outlines the increased risk of infection and spread, facilitated by the increased numbers of airline passengers globally. A global framework to prepare for and respond to a biological threat, natural or otherwise, spread via air travel, can be achieved through the digitization of contact tracing using a collaborative approach among the airline industry, public health agencies, and EM practitioners. Identifying and locat­ing at-risk passengers in a fast and efficient manner is paramount to limiting contagion spread.

Michael Gleeson discusses how public health agencies and emergency managers can leverage the digitization of contact tracing of airline passengers at risk from a biological outbreak. He outlines the increased risk of infection and spread, facilitated by the increased numbers of airline passengers globally. A global framework to prepare for and respond to a biological threat, natural or otherwise, spread via air travel, can be achieved through the digitization of contact tracing using a collaborative approach among the airline industry, public health agencies, and EM practitioners. Identifying and locat­ing at-risk passengers in a fast and efficient manner is paramount to limiting contagion spread.

Theresa Jefferson and Gloria Phillips-Wren discuss modeling for disaster response. This is vital for practitioner/manager decision making to reduce the impact of a natural or man-made disaster. The authors examine the concept of technology embeddedness, noting that emergency managers must trust the technology and show a preference to use it prior to an actual disaster; the time to integrate technology into disaster recovery operations is not during a disaster. They explain how to effectively appropriate, integrate, and use modeling technologies for disaster response and, therefore, recovery.

Theresa Jefferson and Gloria Phillips-Wren discuss modeling for disaster response. This is vital for practitioner/manager decision making to reduce the impact of a natural or man-made disaster. The authors examine the concept of technology embeddedness, noting that emergency managers must trust the technology and show a preference to use it prior to an actual disaster; the time to integrate technology into disaster recovery operations is not during a disaster. They explain how to effectively appropriate, integrate, and use modeling technologies for disaster response and, therefore, recovery.

Frederic Adam and Paidi O’Raghallaigh tackle the current healthcare crisis. They shine a light on the opportunities provided by medical decision support for clinicians and patients and identify a number of challenges to achieving connected health, which they define as “the use of technology-based solutions to deliver healthcare services remotely.” The article proposes a connected health blueprint that may well pave the way for future connected health systems.

Frederic Adam and Paidi O’Raghallaigh tackle the current healthcare crisis. They shine a light on the opportunities provided by medical decision support for clinicians and patients and identify a number of challenges to achieving connected health, which they define as “the use of technology-based solutions to deliver healthcare services remotely.” The article proposes a connected health blueprint that may well pave the way for future connected health systems.

The challenge for this issue was to accurately represent the diversity of research in the DSS arena while also giving a glimpse of the cutting-edge DSSs of tomorrow.

The challenge for this issue was to accurately represent the diversity of research in the DSS arena while also giving a glimpse of the cutting-edge DSSs of tomorrow.

Tom Butler and Leona O’Brien provide a timely perspective on AI in the financial industry. Their article provides a pragmatic perspective on the capabilities of AI and pours cold water on some of the hyperbolic claims made about AI and ML in the fintech and regtech space. The authors suggest a direction and guidelines for future research for AI to realize its potential in the financial services sector.

Tom Butler and Leona O’Brien provide a timely perspective on AI in the financial industry. Their article provides a pragmatic perspective on the capabilities of AI and pours cold water on some of the hyperbolic claims made about AI and ML in the fintech and regtech space. The authors suggest a direction and guidelines for future research for AI to realize its potential in the financial services sector.