Advancing Workplace Equity — Opening Statement
Viola Maxwell Thompson
This issue of Amplify contains six articles written by executives, researchers, and professionals with vast experience and knowledge on the topic of equity versus equality. The first two articles provide global perspectives on diversity, equity, and inclusion (DEI). The third contains cutting-edge research that shows the reality of equity in many companies. The final three pieces describe best practices that companies have deployed to create a more equitable on-ramp as well as advancement opportunities for all employees, with a focus on women of color.
Generative AI in the Enterprise: Early Uses & Cutting-Edge Systems
Curt Hall
Generative AI systems have exploded on the scene, and companies are using them for business. Currently, the more common enterprise uses of the technology include for automating design and for providing semiautomated responses to customer requests. That said, companies like Audi are employing generative AI to develop cutting-edge applications that can give them a leg-up on competitors.
Stuck in Execution? Here’s How to Break Free
Dave Martin
As we explore in this Advisor, breaking free from the execution trap is often the single biggest thing leaders can do to increase their impact. Even better, breaking yourself free from the execution trap can also help break the whole organization free.
Mastering the Demands of the New Supply Chain
Deishin Lee
In this 4-hour bootcamp (2 hours each on 2 consecutive days) taught by Prof. Deishin Lee, you will discover both the critical success factors for managing supply-side uncertainty and what the leap to a circular supply chain involves.
Solving Problems with Knowledge Graphs and GCI
Andy E Williams
Human-centric functional modeling (HCFM) is a way to allow computers to solve general problems. HCFM represents problems via constructs called “functional state spaces.” These hypothetical functional state spaces are special types of knowledge graphs used to model systems. Functional state spaces are required for general collective intelligence (GCI) and are of unprecedented importance if, as predicted, GCI can exponentially increase our capacity to understand systems.
Strategies for Sound Decision-Making in Turbulent Times
Michael Roberto
As we explore in this Advisor, several strategies form the foundation of sound decision-making in turbulent environments. These strategies involve creating a culture of candor, encouraging constructive conflict, fostering disciplined experimentation, and making systematic reflection a habit in the organization.
Tech Debt: Can It Stop Your Business from Flying?
Myles Suer
Cutter contributor and data business leader Myles Suer set out to get some CIOs’ perspectives on the tech debt problem, what happened at Southwest, and what steps can be taken to get Southwest’s CEO (and CIO) off the collective hot seat. This Executive Update shares some insights gleaned from those conversations.
Generative AI for Customer Service & CX Management
Curt Hall
This Advisor explores the use of generative artificial intelligence (AI) systems and other large language models for customer service and CX management. These systems are expected to significantly increase the ability of customer service platforms to provide detailed responses to customer service requests. Generative AI systems are also widely applicable for supporting and enhancing customer engagement as well.
Understanding DAOs Can Benefit Leaders of Traditional Organizations
Michel Avital, Nina Birte Schirrmacher
A decentralized autonomous organization (DAO) is a new form of organization that aims to orchestrate work and appropriation of shared capital independently of central control to attain espoused objectives through self-executing rules encoded in crypto tokens. Understanding how digital tokens govern work and organizing in virtual organizations can unravel important questions for leaders and managers of traditional organizations.
Cybersecurity: Action Beyond Awareness
San Murugesan
In this final installment of our series on cybersecurity awareness, we reiterate the notion that awareness alone is not adequate; it needs to result in appropriate action. This Advisor focuses on more of those actions, specifically growing cybersecurity career opportunities and ensuring the security of the digital future.
Leading in an Era of Geopolitical Turmoil
David Lee
During this bootcamp, taught by David S. Lee of Hong Kong Business School, you'll identify the emerging risks your organization faces as it conducts business in the new national security economy. Gain the tools you need to reduce exposure and leverage the global business landscape for competitive advantage and success.
3 New Rules for Dealing with Digital Era Risk
Noah Barsky
This Advisor offers a refresher on three new rules that can help leaders identify, assess, and manage digital era risk.
Generative Artificial Intelligence & the Democratization of AI
Curt Hall
Generative AI is already dramatically influencing the commercial use of AI. And its fast, widespread adoption holds far-reaching technological, social, and business implications — including for the democratization of AI.
Winning & Losing in the Emerging EV Wars: An Updated Situation Brief
Robert Charette
Explore what is likely to transpire in the EV market in the next ten years, what it will take for legacy and emerging automakers making the transition to EVs to survive, and the many risks these manufacturers are facing.
Leading with Intent in a Remote/Hybrid World
Tony Ponton
This Advisor presents advice on how to "lead with intent" in the remote/hybrid workplace, focusing on eight key elements of effective leadership.
World Cup 2022: How New Technology Transformed the Experience
San Murugesan
This Advisor series examines the new technology-enabled innovations that World Cup 2022 embraced. Here in Part II, we examine technologies that transformed the World Cup experience, including access and navigation for disabled spectators, venue enhancements, and advanced live streaming.
10 Rewired Risk Rules for the Digital Era: A Conversation for Executives
Noah Barsky, Tom Teixeira
Join Prof. Noah Barsky and other top executives for a short virtual discussion, hosted by Tom Teixeira, on how you can rewire organizational thinking and mindsets to address your top risks.
VR Applications in Healthcare & Medicine: Digital Humans
Curt Hall
In Part III of this Advisor series on VR applications in healthcare and medicine, we examine developments involving digital humans.
The SMARTER Framework for Data-Informed Decision Making
Lori Silverman
The Making SMARTER Decisions with Data framework is a collaborative data-informed decision-making approach that incorporates tangible business value, unknown and unknowable data, intuition, human emotions, actionable insights, and meaning-making. It is particularly useful in uncertain, fast-changing, turbulent times — our business climate for the foreseeable future.
World Cup 2022: How New Technology Is Transforming the Game
San Murugesan
In this Advisor, we explore some of the tech innovations transforming World Cup 2022, including: semiautomated offside/goal line technology, a new high-tech ball, and AI/big data applications that are changing the sport. We also briefly examine some of the failures and threats these technologies can introduce.
Decision Making in Complexity Requires a New Set of Tools
Dave Martin, Tony Ponton, Kim Ballestrin
Decision making in complexity is not difficult, just different. Old tools based on searching for certainty and finding the best answer must give way to a new set of tools based around iteration, experimentation, and adaption. Leaders need to expand their decision-making toolbox. They need tools that allow for a rapid situation assessment so they can make a decision (right or wrong), then adapt that decision as it plays out in the real world.
VR Applications in Healthcare & Medicine: Treatments, Therapy & Rehab
Curt Hall
This Advisor series looks at the use of VR in healthcare and medicine. Here in Part II, we examine developments involving the use of VR for treatment, therapy, and rehabilitation such as to help patients manage diseases and injuries, and reduce patient anxiety before and after surgery.
The Ingredients of Good Decision Making — and How They Can Go Wrong
Paul Clermont
Complex times require leaders with more than just knowledge, insight, and skills; they need the temperament to remain calm and collected as they apply analysis and judgment to high-stakes decisions. This Advisor reviews the ingredients of good decisions and explores how decision making can go wrong.
DAOs and Token-Driven Organizations: Promises vs. Reality Amplify Discussion Forum
Michel Avital, Nina Birte Schirrmacher
DAOs and Token-Driven Organizations: Promises vs. Reality
December 7, 2022 | 10am-11am EST | 16 CET (see your local time)
Retooling DAOs with Web3 Social Media
Johannes Rude Jensen, Omri Ross
Johannes Rude Jensen and Omri Ross share their vision of Web3 social media and how it can enable frictionless mobility between online communities on social media platforms. In contrast to legacy social media channels designed for content monetization by platform owners, content creators on Web3 social media maintain ownership and monetization rights, paving the way for commercial incentives and shifting bargaining power to content producers. The authors portray their vision of how Web3 social media users will be empowered to move between platforms of their choice while maintaining their network of followers and without losing their social stature and virtual assets.