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  1. Home
  2. Empathy-Based Design

Empathy-Based Design

6 | 2014
In This Issue:
  • Overview
  • Empathy-Based Design
  • The Evolution of the Technologist: From Basement Dweller to Boardroom Luminary
  • Thinking About Thinking: Framework Convergence in Systems Design
  • Getting the Right Requirements for IT with Empathy-Based System Design
  • Business Architecture and Human Experience: Better Together
  • Empathy for Business
  • Empathy-Driven Innovation: Leveraging a Valid "Voice of the Customer" to Implement Technology Solutions That Transform
  • The Miracle of Lasting Change
  • Being Analog in a Digital World
  • The One Thing You Need: An Interview with Jack Stark, PhD
"The finished work of an IT organization is often expected to parallel that of a bespoke tailor — to fit the customer as though it was custom made. In order to accomplish this feat, it is necessary to think differently and deeply about the person for whom this work is being done."

 — Art Hopkins, Guest Editor

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