Strategic advice to leverage new technologies

Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.

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As has been our tradition over the past few years, we have gathered a group of Cutter Consortium experts to weigh in on the strategies, technologies, and business models that will impact business transformation efforts in 2019. We hope the articles in this issue of Cutter Business Technology Journal help you prioritize your business technology objectives and chart your journey forward in today’s digitally competitive world.

With twice the product in half the time™ being a generic goal for industry, what exactly is going wrong in today’s industrial environment? What stops or delays improvements in product delivery, despite embracing practices from Lean and Six Sigma? Why does it take years to get a new product out of the manufacturing plant? This Advisor seeks to demystify one of the myths that surrounds Agile product development: the myth that one way to optimize people’s time is to have them work on large batches: design the whole product, build a full prototype, test a full prototype, and design manufacturing only when the prototype passes all tests. The thinking is that this will reduce task-switching, eliminate mistakes, and achieve the desired high utilization of people. By planning the work in phases, we believe we can prevent problems in the phases that follow.

2019 is likely to shape up as a year in which the news is less about what technology can do for us than about what it can do to us.

We’re going to make some business people cringe right off the bat with this claim: there is an ontology in your near future. In this article, we will explain what that means and why we assert it.

What’s in store for drones in 2019? Continued integration into business workflows and the national airspace, along with more innovations coming to market in UAS technologies.

Using preliminary results from an ongoing Cutter Consortium survey, along with additional research, Cutter Consortium Senior Consultant Curt Hall has identified several trends and developments that organizations may want to consider when assessing their own CX management journey.

With 2019 here and 2020 around the corner, it is time to recognize there are new rules in analytics and data management. These rules have created a wildly different analytics environment from the past. It’s time for organizations to embrace these new rules.

This article explores some of the ways in which effective risk management approaches, in particular the use of key risk indicators (KRIs) to drive proactive executive behavior, can reduce unnecessary risk exposure and minimize the potential for catastrophic events. We discuss the current state of risk-monitoring maturity in the business world, considerations for the selection of appropriate leading and lagging KRIs and their effective implementation, and then present insight for executives on what steps to take to improve risk monitoring.