Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Recently Published
Intelligent automation applications are reaching the point where both organizations and governments must create policies regulating the use of and the liability associated with using smart technologies.
This Advisor looks at three of the challenges facing customer experience (CX) initiatives in the enterprise: problems providing seamless CX across all customer channels, a lack of CX professionals in the organization, and difficulty defining/mapping CX.
We have typically found in the acquisition process that EA is primarily a technical capability and engaged in a constrained fashion. In most firms, the EA team does not possess the necessary critical business knowledge and, therefore, is not able to contribute to the acquisition process through direct engagement. At some pioneering firms, however, the reformation of EA has explicitly aimed to build a business strategy competence in the EA team by giving enterprise architect roles the responsibility for business and operations architectures.
This Executive Update investigates blockchain adoption in the transport industry; it also describes common challenges and provides practical recommendations for the future.
An important trend is the development of emotion recognition technology for speech-based systems with the goal of optimized customer engagement while providing an enhanced customer experience.
A new wave of innovation within healthcare is driving the need for more advanced, robust, and scalable hospital information systems (HIS). Healthcare providers — hospitals, in particular — are starting to reorient their investments in core technologies and how technology vendors are adapting their solutions and services to meet these needs. Here in Part II of this two-part series of Advisors, we look at three challenges of digitalization as well as eight key trends changing the HIS solution space.
Despite research limitations, the psychological basis for estimation biases is much clearer now than several decades ago, and these insights can have a positive impact on the practice of project management.
Leaders peering over the edge of the horizon of their own and adjacent industries might wonder, “What are companies that have achieved digital success doing differently?” We believe that at the heart of the ability to manage an ongoing and multilayered organizational transformation rests a sophisticated enterprise architecture capability with a specific charter to act as a transformation engine connecting strategic intent and execution excellence.