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  1. Home
  2. Journals
  • ITIL and IT Operational Excellence

    June 2012

    Costly, Burdensome Projects

    ITIL implementations have consistently ended in cost overruns, deadline extensions, and unmet promises. The emphasis on improving IT processes instead of leveraging technology for business improvements has jeopardized companies’ profit and revenue goals. ITIL projects have diverted critical IT resources to nonproductive IT investments.

    In this issue:
    • ITIL and IT Operational Excellence
    • Outcome! The Latest "Buzz" in Service Management
    • ITIL with a Shot of Capitalism
    • Must You Choose Between ITIL V2 and V3?
    • If All You Are Doing with ITIL Is Process, You May Be Missing the Boat
    • What's the ITIL Score?
    • When CMMI Is Not Enough: A Case for Using ITIL V3 in Application Lifecycle Management
  • The Consumerization of IT: Blessing or Curse?

    May 2012

    Consumerization Acts as a Catalyst

    Consumerization is the impetus for a renewal of IT. BYOD will spur creativity, increase agility, and bring new benefits to business.

    Consumerization Sows Confusion

    Consumerization will obliterate the hard-won efficiencies of standards and bring chaos to downsized IT operations areas. BYOD is the new technical Tower of Babel.

    In this issue:
    • The Consumerization of IT: Blessing or Curse?
    • The Effects of Consumer-Driven Innovation on Enterprise IT
    • What the PC Revolution Can Teach Us About the "Consumerization of IT"
    • The Consumerization of IT and Its Impact on Enterprise Business Applications
    • BYOD Is Not Really About Devices
    • Consumerization of IT, Social Computing, and Mobility as the New Desktop
  • Tackling Today's Enterprise Security Challenges

    April 2012

    To Battle!

    The threats just keep coming in this new, interconnected world. DDoS attacks, internal security breaches, and even politically motivated "hacktivism" all but ensure that your organization will experience a security incident. Don't think if, think when.

    In this issue:
    • Tackling Today's Enterprise Security Challenges
    • Enterprise Security Architecture for the New, Connected World
    • How DDoS Attacks Defy Conventional Security Wisdom
    • Identity Management in Technology-Assisted Educational Systems
    • Securing Mobile Platforms with Biometrics: Opportunities and Challenges
  • IT Budgeting: Managing the Cost and Value of IT

    April 2012

    "By running a more or less consistent survey each year, we have the opportunity to not only ‘take the pulse’ of the budgeting activity in the current year, but also to acquire a longitudinal view by comparing the current year’s results with the past."

    -- Joseph Feller, Editor

    In this issue:
    • IT Budgeting: Managing the Cost and Value of IT — Opening Statement
    • IT Budgets and the Economy: Some Boom, Some Gloom
    • How IT Budget Practices Support IT Management Structure
    • What Will Your Organization Do Differently in 2013?
    • IT Budgeting 2012 Survey Data
  • Is Leadership a Science?

    March 2012

    Leadership Is an Art

    Leadership is a phenomenon that is hard to describe or quantify. Like musical talent or athletic ability, leadership is innate -- some have it, some don't.

    In this issue:
    • Is Leadership a Science?
    • Leadership Is Situational, Is It Not?
    • Mind the Gap: Avoiding the Abyss Between Leadership and Management
    • Leadership Development: Intuition, Science, or Luck?
    • IT Leadership: You Must Be All In
    • Expertise and Access to Data: Managing Their Impact on Team Learning and Performance

Pagination

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