Alexandre Rodrigues is a Cutter Expert and a member of Arthur D. Little's AMP open consulting network. He is Executive Partner of PMO Projects Group, delivering advanced project management training and consulting services to clients worldwide. Dr. Rodrigues has more than 25 years’ experience in project management and has lead the implementation of earned value management (EVM) systems for multibillion-dollar projects and control programs, especially in the mining, oil and gas, and infrastructures sectors. Clients include Volkswagen, Motorola, Microsoft, BHP Billiton, NATO, Vodafone, BAE…
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Jutta Eckstein works as an independent coach, consultant, and trainer. She has helped many teams and organizations worldwide to make an Agile transition. Ms. Eckstein has unique experience in applying Agile processes within medium-sized to large distributed mission-critical projects. She is the coauthor (with John Buck) of the book Company-wide Agility with Beyond Budgeting, Open Space & Sociocracy: Survive & Thrive on Disruption. Other books include Agile Software Development in the Large: Diving into the Deep, Agile Software Development with…
For a scrum team to be successful, it is important to learn of and solve problems as they occur. As we work together, we express how we’re doing, what’s in our way, and our concerns so they can be addressed. It’s an ongoing process of improvement from sprint to sprint. There are as many team dynamics as there are teams, so sometimes getting started is awkward if people feel uncomfortable opening up. As we explore in this Advisor, sustained success demands a brave willingness to be “all in.”
December 6, 2018 | Authored By: Scott Stribrny
Masa K. Maeda is a member of Arthur D. Little's AMP open consulting network. Dr. Maeda, a long-standing Agilist and member of the leading community on high collaboration frameworks, is a pioneer of XSCALE and Kanban for knowledge work. He is also founder of Valueinnova LLC. Dr. Maeda has 26 years’ international experience providing consulting, coaching, and training services to companies from Fortune 500 to startups in four continents. He is a current member of the steering committees for the Ecosystems Alliance, Agile Testing Alliance, DevOps++ Alliance, and Kanban for Knowledge Work…
Pat O'Sullivan is a Senior Technical Staff Member for IBM Industry Models with 25 years’ data warehouse (DW)/industry models experience. He is responsible for various aspects of models integration with such technologies as data lake, big data/Hadoop, DW appliances, ETL tools, and master data management. Recently, Mr. O'Sullivan has been leading an initiative to incorporate machine learning into processes to integrate the IBM Industry Models into the data lake infrastructure. Previously, he was involved for many years in banking models development and was one of the original team members…
Luke Williams is Head of Customer Experience (CX) at Qualtrics and an award-winning researcher and author of the New York Times bestseller The Wallet Allocation Rule and Why Loyalty Matters. A statistician and methodologist by training, Mr. Williams is a thought leader in the space of CX, client satisfaction, client loyalty, client ROI, strategy, and analytics. He is a member of the Market Research Association (MRA) and Customer Experience Professionals Association (CXPA). Mr. Williams has a master’s of arts degree in research methods from Durham University, UK.…
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Just like excellent poker playing, deciding how and whether to act in an innovative effort requires both fast and slow systems of thinking. You need slow thinking to update your current beliefs with recent learning and then use fast thinking to act based on your experience and intuition. This Advisor explores some examples of fast and slow thinking in today’s organizations.
The path to becoming a digital company is difficult and the challenges are multifold. It means ensuring customers remain connected even with the drastic changes that may be needed and overcoming resistance to new business models. Becoming digital does not simply mean implementing new technology; it also requires developing new leadership skills combined with connectivity among a company’s people, processes, and data. Cultural changes may also be a challenge if the digital transformation must cut across silos in the organization. This Advisor’s case study examines the implementation of a digital change in a US community bank meant to retain its loyal customer base and to put in place newer ways of monetization.
November 15, 2018 | Authored By: Jagdish Bhandarkar, Namratha Rao
Paul A. Strassmann's career includes service as chief corporate information systems executive (1956-1978; 1990-1993, and 2002-2003), vice-president of strategic planning for office automation (1978-1985), and information systems researcher and professor (1986 to date). He was Distinguished Professor of Information Sciences at George Mason School of Information Technology. He is Contributing Editor of the Armed Forces Communications & Electronics Association Signal magazine and serves as the Chairman of the Board of Directors of Queralt, a company that offers Radio Frequency…
Systematic, repeated breakthrough innovation often poses a challenge to large companies because it is inherently risky and frequently requires competencies and approaches that divert from the mainstream of the organization. In many large companies, internal bureaucracy and red tape tend to stifle the required creativity, and internal R&D teams may struggle to think sufficiently “outside the box.” Creating a stand-alone, semi-independent breakthrough team focused on step-out/adjacent opportunities or grand challenges is a common first step that companies take to address these barriers.
October 17, 2018 | Authored By: Richard Eagar, Max Senechal, Michael Kolk, Tim Barder, Mitch Beaumont, Kurt Baes
In this Advisor, I introduce the Agile Leadership Canvas, a rubric for guiding the Agile transformation conversation.
February 15, 2018 | Authored By: Jesse Fewell
Governance is about what decisions need to be made, who gets to make them, how they are made, and the supporting management processes, structures, information, and tools to ensure that decisions are effectively implemented, complied with, and achieving the desired levels of performance. This requires that the accountabilities and responsibilities be well understood and clearly and unambiguously assigned, the reward system be aligned, and relevant performance metrics be in place.
October 24, 2018 | Authored By: Joe Peppard, John Thorp
This Advisor describes several EA techniques in an IoT context.
August 29, 2018 | Authored By: Charles Butler, Stephen Hayne
The cloud computing market has already achieved some major milestones since its inception. Yet it still remains one of the hottest markets in terms of growth, spending, and revenue generation. Indeed, it is still making its way up a steep growth curve, and as more features and functionality are added that allow businesses to embrace new business models and enable innovation, the growth shows no signs of slowing.
December 12, 2018 | Authored By: Cutter Team
There has been a flurry of attraction in the past year in securing public cloud service providers. Further validating this trend, the author predicts that “the trend across the globe will be to go ‘all in’ on just a handful of hyperscale public cloud providers.” He further asserts that “this concentration of risk will become a focus of attention for those charged with mitigating ‘black swan’ risks to the global economy.”
February 5, 2018 | Authored By: James Mitchell
Working with business leaders, we have developed a simple yet powerful framework to help them navigate the digital landscape. It is based on four business-focused questions that are at the core of effective governance of digital and that every business leader should have in his or her head. We call these questions the four “ares.” In this Advisor, we discuss two of the “ares.”
April 25, 2018 | Authored By: Joe Peppard, John Thorp
It’s not always clear where to begin on analytics projects. This Advisor provides some guidelines on how your business can get started.
June 26, 2018 | Authored By: Rich Huebner
In this Advisor, I offer one company’s experience of moving to a cloud HRIS system.
June 21, 2018 | Authored By: Sean Mallon