Expert Guidance to Achieve Enterprise-Level Agility & Speed

Gain expert intelligence and experience in all aspects of agile necessary to achieve enterprise agility in an era characterized by constant change. Cutter’s community of international experts provides new insight and research, published nearly daily, and virtual and live events that enable agility throughout the organization.

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In a recent webinar, Cutter Consortium Senior Consultant Jon Ward explained how shifting to IT development production lines, managed in the same way as car manufacturers manage their vehicle production processes, can improve delivery in an organization. In this Advisor, we share some of the answers to questions participants asked about how the concept of an IT development production line enables organizational learning and greater delivery efficiency.
Each year, research organizations publish lists of the top technologies to watch in the new year. Many of these trendy “celebrity” technologies appear on every list we see. But what about the ones that don’t always make the lists but are important to our personal and professional lives? In this Executive Update, we present a list of seven underdogs — technologies to watch closely. Look out — they just might become “wonderdogs” in 2021 and beyond.
One of the key advances in software development in recent years has been the automation of many tasks and services. Contemporary software automation goes far beyond simple task runners and is now beginning to augment artificial intelligence and machine learning into the process, which further widens the scope of what can be automated. However, not all tasks in software development are well suited to automation, and not all tasks should be automated. Where do you draw the line, and where is software automation most useful for developers?
Unless an organization pursues a strategy of innovation for its own sake, then digital era products and services are still subject to the marketing lifecycle with profitability and reward appearing in the market growth and maturity stages. This means that organizations need to create structures and a culture within which they can simultaneously innovate and deliver the new inventions. There needs to be a marriage of innovation expense control and revenue generation. So how does a modern leader engender such a culture?
Many classic change management models fail to consider the significant dimensions of technology and innovation. This Advisor shares a case study involving a bank that devel­oped key performance indicators to track all dimensions of change, enabling the bank to constantly improve its capability to implement change.
The key research question the authors seek to answer is whether technological advancement facilitates or complicates the banking industry. Their insightful discussion examines a range of changes in banking. However, the benefits of these technological developments also bring challenges, including cultural and infrastructural barriers, as well as information security concerns. While COVID-19 has accentuated the importance of digitalizing our banking systems, the associated challenges must also be given due diligence.
Although the financial services industry has become increasingly digitized with the emergence of new technologies, Bhavik Pathak argues that we have yet to see disruption in financial services parallel to what we have seen with Netflix, Uber, and Airbnb to the entertainment, transportation, and lodgings industry, respectively. The contrast is primarily due to restrictive regulations and infrastructure that favor the incumbents and limit the potential of emerging fintechs to niche product/service offerings. Pathak discusses how COVID-19 has disrupted this constraint by forcing governments to relax certain regulations.
The articles within this issue of CBTJ cover multiple areas of financial services, including e-commerce, banking, and investment management. Additionally, this issue offers a broad geographical scope, taking a global perspective in several articles, while also focusing on specific regions and economies, including the US and Ireland.